Terms & Conditions

About Us

Jemini Flowers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Jemini Flowers
39-40 The Covered Market Oxford OX1 3DX United Kingdom
Phone: 01865 242726
Fax: 01865 200031
Email: info@jemini.co.uk
My VAT Registration Number

Making A Purchase

Our goods are for sale to persons aged over 18

These are the terms and conditions on which we Jemini Oxford Limited agreed to sell you our goods as detailed in our confirmation of your order. If there is anything you do not understand please contact us.
An order placed by you, on this web site, is an offer to buy the goods and is not binding on either of us until we have confirmed our acceptance of your order. If the ordered goods are not available, we will refund any payment already made but will not have any further liability to you.
The price, quantity and description of the goods are as set out in our order confirmation. If you do not agree with it, you should contact us immediately.
Whilst we take reasonable care to ensure the accuracy of pictures and description of our goods, to ensure your satisfaction, we reserve the right to replace goods or packaging to equal value and quality.
All prices include VAT and are in British Pounds. Any delivery charges are stated in our web site.
Payment fo rthe goods is in accordance with the method selected by you from our web site.

Shipping And Handling

< We will use our best endeavours to deliver the goods on the delivery date to the address you have supplied us. Please note that our add on gifts in our Jemini Collection are not available outside the Abingdon and Oxford area >

Delivery Schedule

As members of Interflora, we can arrange delivery of flowers across the UK using the Interflora Collection. Orders must be received by 1pm for same day delivery.
International orders can be arranged and flowers delivered will be in accordance to local availability.
Most orders can be delivered same day if required, provided the order is received by 11 am Monday to Friday and 9am on Saturday for Saturday delivery.
We do not offer a Sunday Delivery service at present apart from Mothering Sundays at a premium delivery charge of £7.99.
Should be be unable to arrange delivery on the date you have requested, we will email you immediately.

Tax Charges

All orders are inclusive of UK Value added Tax of 17.5%

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

Customer service policy. <Due to the nature of perishable products, all goods which have not achieved satisfaction should be notified/returned within 48 hours, when we will happily replace them.>

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01865 242726 (International +44 01865 242726) or fax us on 01865 200031 or write to us at 39-40 The Covered Market Oxford OX1 3DX United Kingdom

Privacy Policy

Jemini Flowers do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm